Your Life
Beyond traditional coverage, Opensity Solutions is excited to offer benefits that help safeguard your everyday life. Whether you need mental health support, legal assistance, identity protection, or coverage for your four‑legged family members, these options are simple to use and built for real‑world needs.
Employee Assistance Program (EAP)
Call 800-344-9752 anytime for immediate assistance!
The Employee Assistance Program (EAP), administered by GuidanceResources, provides 24/7 confidential support and resources for you and your dependents at no charge.
You can get help with personal, family, emotional, legal, and financial concerns — whether you prefer talking with a professional counselor or exploring self-guided tools online. Support includes short-term counseling, legal and financial consultations, and referrals for daily needs such as child or elder care, pet care, moving, travel planning, and more.
Learn More
Visit GuidanceResources.com
(Web ID: NYLGBS).
Leaves of Absence
A Leave of Absence (LOA) provides job-protected time away from work for qualifying life events or medical needs. Opensity Solutions partners with New York Life to manage leave requests, communications, and return-to-work
coordination.
Vacation
Vacation Leave is granted based on years of service per the chart below.
| Years of Service | Monthly Accrual Rate | Annual Vacation Leave |
| 0-3 Years | 6.67 hours | 10 days / 2 weeks per year |
| 4-6 Years | 10 hours | 15 days / 3 weeks per year |
| 7+ Years | 13.33 hours | 20 days / 4 weeks per year |
Community Service Day
Holiday Schedule
Parental Leave (Effective May 1, 2026)
Opensity Solutions offers two weeks of paid parental leave for employees following the birth, adoption, or foster placement of a child. This leave is available to eligible employees, after one year of employment, and provides 100% pay. If you live in a state that offers paid family leave, Opensity Solutions parental leave will run concurrently with the state benefit. Parental leave must be used within the first year following the birth, adoption, or placement of a child and may be taken in increments rather than all at once, depending on business needs and manager approval. Refer to the Parental Leave Policy on the Resources page for details.
Pay & Benefits During Leave
Depending on the type of leave, time away may be paid, partially paid, or unpaid. Eligible income replacement may include company‑provided paid leave, short‑term disability, state programs, or accrued PTO. Benefits such as medical, dental, and vision coverage may be continued during approved leaves; employee premium contributions may apply.
How to Request a Leave
- Notify Opensity Solutions as soon as you anticipate a need for leave.
- Submit a leave request (how to file an absence or disability claim) with New York Life online or by phone, effective May 1, 2026.
- Provide any required documentation (e.g., medical certification).
- Stay in contact throughout your leave regarding status and return‑to‑work requirements.
Need Help?
New York Life Leave Management Portal and phone support will guide you through the process. For company‑specific questions, contact Opensity Solutions Human Resources.
Legal
Legal coverage through LegalShield can help protect you from the high cost of attorney fees by providing legal services and courtroom representation. As a member, you are covered for expected and unexpected legal needs, including real estate closings, will preparation, traffic matters, divorce, and much more.
For more information, visit this website or call 888-807-0407.
ID Theft
Everyday activities, like online shopping, banking, and browsing, can expose your personal information. ID Theft insurance through IDShield protects your identity and financial security by providing services like identity and credit restoration, emergency cash assistance, and financial recovery, helping you act quickly and confidently if your personal information is compromised.
To learn more, visit this website or call 888-807-0407.
Pet Insurance
Opensity Solutions is proud to offer pet insurance to all employees through Figo, which provides coverage for your dog or cat for all accidents and illnesses, specialist treatments, prescription medications, hereditary and chronic conditions, and more.
To get a quote, visit this website.
Perkshot Discount Program
PerkSpot through Lockton provides you and your family with access to thousands of deals on travel, hotels, entertainment, and more.
Your PerkSpot Discount Program is a one-stop shop for thousands of exclusive discounts in more than 25 different categories. You can even find local deals by inputting your zip code to find offers near you or suggest businesses where you’d like to see a discount. That means there’s something for everyone!
To learn more, visit this website.
Sign up at opensity.perkspot.com
When you’re on the PerkSpot portal,
click “Create an Account”.
Use access code Opensityperks to complete your registration.
Ready to Enroll?
Visit Workday, our benefits portal, to view your benefits options and make your elections.